Blacklisted Online Casinos for 2024

Blacklisted online casinos are those that have fallen foul of expected standards of practice and left players mistreated, out of pocket or worse. Players want to avoid using these sites which are often unlicensed as they can be risky and dangerous.

While there is no definitive blacklist of online casinos you will find numerous lists of sites to avoid on the internet that have been flagged for consistently or purposely failing to deliver a fair and honest casino service. In this piece we will look at 10 big casino brands to avoid and why, outline our very own blacklist and examine what factors can cause a site to be blacklisted.

• 10 Worst Online Casinos – Our Ranking
• List of Blacklisted Online Casinos
• Why Blacklisted Casino Sites Get Added
• How to Recognize Online Casinos to Avoid

10 Worst Online Casinos – Our Ranking

We have picked out some of the biggest blacklisted casino sites and online casinos to avoid in this section, explaining what they’ve done to put off players.

10. VIP Golden Club

They use cheap software to run their site and there are examples of a lack of randomness to their games, while bizarrely with each bet a player makes a small amount goes straight to the operator. Seemingly impossible to win blackjack games.

9. Class 1 Casino

Canadian online casino that has disappointed numerous players due to an ever-changing stance on terms and conditions which are a nightmare to keep a track of. Their payments are also frustratingly slow and sometimes don’t come through at all.

8. GoldVIPCasino

This site manages to draw a lot of players in due to their SEO success, but their approach to spam emails is not a favorable one. The customer support provided is not good and doesn’t provide much assistance at all.

7. Absolute Poker

This operator was doing quite well until a huge cheating scandal scuppered their reputation, but the way in which they handled the whole situation lost them even more credit.

6. Atlantic Vegas Casino

This site fabricates licensing from the Alderney Gambling Control Commission – a respected regulatory body established in 2000. Apparently, no one knows who actually owns the casino and where it is based.

5. Sorila Commercial Casinos

Uses dodgy SEO tactics and web advertising to try to entice new players in, before filling up inboxes with spam and malware. There have been complaints of users being charged twice on their credit cards when playing and even threats being made by those who dare to raise issues with customer support.

4. El Dorado Palace Casino

Very unusually this site includes terms and conditions that say the casino has the right to confiscate winnings from any players that try to withdraw a small amount of their bankroll. Amazingly they enforced this unfair action as well.

3. Ace Revenue Casino Group

Formerly known as the Crystal Palace Group, this collection of sites is supposedly based in Costa Rica and carries no legitimate licensing or regulations leaving players completely unprotected. They are known for slow payments, issues with access to winnings, poor customer support and an altogether poor service.

2. The Virtual Casino Group

All the casinos in this group have garnered a reputation for not paying out or taking an age to process payments if they do. Often players have been repeatedly asked for more documents to verify their identity, while customer support is not forthcoming. One of the worst online casinos we have come across.

1. The Blacknote Group

Previously known as the Winward Group, the casinos under this umbrella operation have lengthy terms and conditions which means players often have to wait a number of months to make any withdrawals which are also unnecessarily capped. That makes it the biggest offender in all our blacklisted online casinos.

List of Blacklisted Online Casinos

These online casinos have appeared on blacklists for providing players with an unfair or bad experience:

• 21 Dukes
• Ace Live Casino
• Avantgarde
• Balzac Casino
• Captain Jack Casino
• Casino Fiz
• Dendera Casino
• Gold Betting
• Irish Luck
• Lady Dream
• Lock Casino
• Miami Beach Casino
• Mobile Millions
• Orange Gamez
• Park Lane Casino
• Prism Casino
• Quartz
• Raging Bull Casino
• Red Dog
• Ruby Slots
• Scatterhall
• Sierra Star
• Silver Oak
• Slots of Fortune
• Vegas 24
• Wager21 Casino
• Worldwide Wagering

Why Blacklisted Casino Sites Get Added

There are a number of reasons why online casino sites will be added to blacklisted online casinos, which we will look at in more detail in this section.

Games and Software

Games are the centrepoint of any good online casino and a great game library from a range of top software providers is one of the biggest draws for players. However, certain sites can be flagged if their games use rigged software, unfair RTP rates or provide players with an unsatisfactory experience.

Once you are playing a game if it freezes during play or loads particularly slowly that could be enough to see a site reported, while we expect to see Return to Player (RTP) percentages listed for all slots games so players know how much they can expect to return over a prolonged period of play.

Sites with games offering poor or unfair RTP rates are to be avoided, while rigged games or rigged software is a huge problem. Games at trustworthy and legal online casinos are regularly tested for fairness and accuracy by third parties so you know they are safe.

Customer Support

Online casinos need to be trusted by players and one of the main ways they can build that trust is by providing helpful and responsive customer support teams. There should be plenty of ways for you to get assistance, with live chat now expected to be available 24/7.

Casinos end up on blacklists if they don’t offer any customer support or make it particularly hard to get in contact with anyone to help you. Similarly, if there are a large number of player complaints that is another red flag that sees platforms end up on blacklists, especially if these complaints are not addressed.

Security and Trust

Players expect casinos to employ cutting-edge software and the latest security and encryption features to protect your personal and financial information when you use their sites. Not having a license from a legitimate body is a huge cause of concern as is below-par security standards.

We only recommend you ever play at online casinos that hold a license from a regulatory body such as the Pennsylvania Gaming Control Board or the New Jersey Division of Gaming Enforcement. Offshore sites shouldn’t be completely ruled out if they have a license from an international authority like the Malta Gaming Authority or Curacao eGaming, but they can leave players unprotected in the USA.

Banking and Money

The last thing you want as a player is to land a huge win but be unable to withdraw your winnings. This can happen at unlicensed casinos and if a site gains a reputation for not paying out money or their withdrawal process is particularly challenging, they can expect to end up on a blacklist. Reputable sites will transfer funds to your chosen payment methods within the timeframe stated, while a definite cause for concern is if you can only choose from a small range of payment methods – particularly for withdrawals.

Bonuses and Promotions

Dodgy sites will sometimes try to entice new players to sign up for an account by advertising hugely lucrative welcome bonuses that are not what they seem. It may be that they come with hefty wagering requirements that make it almost impossible to earn any winnings from, or there are instances where brands will come up with random terms and conditions after the fact and use them to deny players their cash.

How to Recognize Online Casinos to Avoid

As a player you can arm yourself with information so you can spot dodgy and unregulated casinos before you get stung. Here are a number of red flags you might come across on sites that may end up being blacklisted casino sites:

• Lack of licensing information: Fully licensed operators will proudly showcase stamps from regulated bodies on their sites, usually found at the bottom of the homepage. If you struggle to find this on a casino there may be a reason for that, and they might not actually be licensed at all.
• No dedicated mobile app: We don’t always hold this against an online casino if they offer a mobile-optimized version of their site via web browser, but a lack of mobile app can be a tell-tale sign of a risky site as most legit operators in the USA provide them for iOS users through the Apple App Store and Android users through the Google Play Store.
• Targets players in illegal states: While online casino gaming gambling is currently only legal in seven states – Connecticut, Delaware, Michigan, New Jersey, Pennsylvania, Rhode Island and West Virginia – you might see a dodgy site try to entice players in a state where gambling is not yet legal.
• Allows underage players: The legal age for players using online casinos in the USA is 21 so if a site accepts players over the age of 18 this is a huge indicator that they are unregulated.
• Limited sign-up form: Regulated casinos are required to gather certain information about new players upon sign-up such as your date of birth, full name, home address, zip code and the last four digits of your social security number (SSN). You’ll then need to provide identity verification documentation to prove you are who you say you are, but if a site has a basic sign-up form with very little information asked for then you know they aren’t a trusted operator.
• Strange domain name: Established online casinos in the USA like BetMGM, DraftKings and FanDuel all have .com domains so if the site you are using has an unusual domain ending in .lv or .ag for example these are going to be based offshore and possibly be unregulated.